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FAQ

DELIVERY TIMES

We aim to process and dispatch all online orders within 48 hours. Once your order is ready to send you will receive a confirmation email as well as a tracking number from Australia Post.

Delivery times are based on orders placed between Mondays-Fridays. Orders placed on Saturday, Sundays and public holidays are processed on the following business day.

Where a parcel is returned to us because of incorrect or incomplete address details there will be an additional postage charge of $7.95 applied to resend your parcel.

FLAT RATE SHIPPING $7.95

You should expect to receive your order within 3-5 business days when choosing our flat rate shipping. Western Australia, N.T and rural areas can take up to 10 business days.

EXPRESS SHIPPING $11.95

You should expect to receive your order within 1-2 business days (except WA, N.T and rural areas which can take 2-4 business days)

INTERNATIONAL SHIPPING $19.95

You should expect to receive your order within 10-21 business days

RETURNS & REFUNDS

If your product purchase is defective or you feel it is not as advertised please email our team at info@zaayzaay.com.au

If a refund is requested due to a defective item then no more than half the product is to be used. 

WHERE CAN I BUY?

Zaay Zaay SAND STORM is currently only available through our online store

INGREDIENT LIST

Sand Storm Ingredients: Purified Aqua infused with Camilla Sinensis Leaf Extract (Green & White Tea)* Kaolin, Cetearyl Alcohol, Ceteareth 20, Dimethicone, Peg-40 Hydrogenated Castor Oil, Macadamia Oil, Beeswax, Carnouba Wax, PVP, Polysorbate-20, Phenoxyethanol, Mentha Viridis Leaf Oil.